Privacy Policy
Last updated: 12 October 2026
NetForceLabs Pvt. Ltd. (“NetForceLabs”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit https://www.netforcelabs.com/, contact us, or use our services.
1. Information we collect
We may collect information that you voluntarily provide to us, including:
- name
- email address
- phone number
- company or business name
- website URL
- information submitted through contact forms
- information you provide during calls or consultations
- project, marketing, or business information required to provide our services
We may also automatically collect limited technical information when you visit our website, such as:
- IP address
- browser type
- device type
- pages visited
- referring website
- approximate location
- website usage and interaction data
2. How we use your information
We may use your information to:
- respond to enquiries
- provide marketing, consulting, development, and related services
- prepare proposals, audits, recommendations, or estimates
- manage client relationships
- communicate about ongoing work
- improve our website and services
- understand website usage and performance
- prevent fraud, misuse, or security issues
- comply with legal and regulatory requirements
Where permitted by law, we may also use your contact information to communicate with you about services that may be relevant to your business.
You may ask us to stop marketing communications at any time.
3. Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance.
We may use analytics, advertising, or tracking services provided by third-party platforms.
These services may collect information such as device information, browser details, IP address, pages visited, and interactions with the website.
You can control or disable cookies through your browser settings.
4. Forms and communications
When you submit a form on our website, the information you provide may be processed by third-party form, email, CRM, hosting, or communication providers that help us manage enquiries and deliver our services.
We only use such providers where reasonably necessary for operating our business.
5. Client accounts and marketing platforms
When providing services, we may be given access to platforms such as:
- Meta
- email marketing platforms
- analytics platforms
- advertising accounts
- website systems
- social media accounts
- CRM or lead-generation tools
Where possible, these accounts remain owned and controlled by the client.
We use access provided to us only for delivering the agreed services.
6. How we share information
We do not sell your personal information.
We may share information with:
- employees and authorised team members
- contractors or service providers working on our behalf
- hosting and cloud providers
- email and communication providers
- analytics and advertising platforms
- professional advisers
- authorities where required by law
We only share information where reasonably necessary for operating our business or providing services.
7. International processing
NetForceLabs serves clients internationally.
Our team and service providers may operate in different countries, including Canada and India.
As a result, your information may be processed or stored outside your country of residence.
Where required, we take reasonable steps to ensure appropriate safeguards are in place.
8. Data retention
We retain personal information only for as long as reasonably necessary to:
- provide services
- maintain business records
- comply with legal obligations
- resolve disputes
- enforce agreements
We may retain basic business records for longer where required for accounting, tax, or legal purposes.
9. Data security
We take reasonable administrative, technical, and organisational measures to protect information from unauthorised access, misuse, loss, or disclosure.
However, no internet-based service or storage system can be guaranteed to be completely secure.
10. Your rights
Depending on where you live, you may have rights relating to your personal information, including the right to:
- request access to your information
- request corrections
- request deletion
- withdraw consent
- object to certain processing
- request a copy of your information
To make a request, contact us at:
11. Third-party links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of those websites.
12. Children
Our website and services are intended for businesses and adults.
We do not knowingly collect personal information from children.
13. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated revision date.
14. Contact us
If you have questions about this Privacy Policy, contact:
NetForceLabs Pvt. Ltd.
Edmonton, Alberta, Canada
Delivery team: India
Email: hello@netforcelabs.com